Gayathri Devi Jayan

The slides were ready, the agenda was set, but the mood in the room told a different story. A group of Digital Operations professionals had been pulled from their daily work for an AI workshop. Some had signed up willingly. Others had been told to attend. All of them had an opinion about what they were walking into. Before we started, we asked one question: what do you think about AI? We are deliberate about asking it this way. What people think tells you more than what they know or what they...

Generative AI has captured the enterprise imagination like few technologies before it. The investment is real, the use cases are ambitious, and the pace of adoption has been unlike anything the business world has seen in recent memory. Alongside that excitement, a question has been growing louder: are we watching the early stages of a bubble? At the market level, that debate is open. Some point to overinflated valuations and capital expenditure that has yet to translate into revenue. Others...

The project manager's role is evolving. As AI takes on more of the day to day work, what remains is surprisingly, more human. The tasks that have historically consumed the majority of a project manager's time, scheduling, reporting, risk tracking and resource forecasting, are increasingly being handled by AI with greater speed and consistency than any manual process can match. For project managers, this shift opens up a more expansive version of the role. One where the focus moves away from...